Students at UM are encouraged to resolve issues directly with the appropriate parties. If necessary, a student may file formal, written complaints. This student complaint process is available so that the concerns and complaints of students are addressed fairly and resolved promptly. Students must fully exhaust their rights under UM’s official complaint process. While some of the links below are for appeals processes rather than complaints, they are included here for ease of use.The links below address how to file complaints for both face-to-face and distance education students.