Work Order Center | University of Montevallo

**New work order process! To save you steps, work orders may now be submitted via email by clicking the button above.**

Work Request Submittal

Work Order Center Overview

The Work Order Center is responsible for distributing all work requests to the appropriate Physical Plant Supervisor during normal business hours. All requests are documented from start to completion in our online work order management system, FlowPath.

Students, faculty, and staff may submit work requests by emailing umwoc@montevallo.edu. Work Order Center staff monitor this inbox and will enter each request into FlowPath.

Maintenance shops close at 3:30 p.m. Any non‑emergency request submitted after this time will be processed the following business day.

*If you need to cancel or update a request, please call or email.

Emergency Work Requests

An emergency is any situation in which people, equipment, or facilities are at risk of damage. Requests classified as emergencies should always be called in, not emailed. Examples include flooding, no hot water throughout a building, total power outage, AC not working, broken windows, and similar urgent issues.

UM responds to emergencies 24 hours a day, with after‑hours support coordinated through UMPD.

Weekdays, 7:00 a.m. – 4:00 p.m. Call the Work Order Center at (205) 665‑6130

After Hours, Weekends, and Holidays Call UM Police at (205) 665‑6155

Departmental Service Charges

The Physical Plant provides a variety of services that may incur departmental charges. These services fall into three primary categories:

Physical Plant Labor

Includes tasks such as hanging pictures, moving keyboard trays, relocating phone lines, adding telephone wall jacks, space additions or renovations, providing power for events (extension cords, portable power, breaker panels), assembling furniture, maintaining lab or exercise equipment, repairing vandalism in residence halls, and painting beyond routine maintenance.

Moving & Special Event Setups

Covers the moving of tables, chairs, plants, platforms, boxes, stages, and furniture; setups for departmental or club events; and setups for summer conferences and camps. Items being moved to or from surplus, disposed of, or relocated must be clearly marked.

Custodial Services

Includes cleanup after departmental or club events, cleanup following athletic events occurring outside normal custodial hours, and cleanup associated with vandalism in residence halls.

Description	Rate
Physical Plant Labor	Minimum $23.50 and $23.50 per additional employee hour
*Moving & Special Event Deliveries	Minimum $23.50 and $23.50 per additional employee hour
*Picnic Table Moving	Minimum $23.50 and $23.50 per additional employee hour
*20′ X 20′ Tent Rental	$125.00 per tent (including setup)
Custodial Services	Minimum $23.50 and $23.50 per additional employee hour
Engraved Name Plates	$2.00 per character

* A three (3) to five (5) day notice is required. Overtime rates will apply when services are requested outside normal work hours.