Solution Center | University of Montevallo

Solution Center (Help Desk)

Morgan Hall, Room 108

(205) 665-6512

Submit a Ticket

About Us

The Solution Center is the University’s central help desk, providing fast, reliable support for campus technology and account needs. We assist students, faculty, and staff with everyday tech issues to keep you connected and supported.

You can submit a ticket through our ticketing system, KACE, or by emailing solutioncenter@montevallo.edu with a full description of your request and contact information.

Hours

Classes in Session

Monday–Thursday: 7:30 a.m. – 5:30 p.m.
Friday: 7:30 a.m. – 5:00 p.m.

Classes Not in Session

Monday–Friday: 8:00 a.m. – 5:00 p.m.

Services We Offer

Our staff provides support for a wide range of technology needs, including:

General computing questions
Hardware and software troubleshooting
Email setup, access, and support
Username and password assistance
Classroom and computer lab technical support
Network connectivity and printer issues
Student and Employee ID card services
Loaner technology checkout

Note:

We provide repair services for University of Montevallo owned devices only.

Information Services & Technology