June 2026 Newsletter

Important Information from the Office of Student Accounts
UMAlert Emergency Contact System
Student Health Services FAQs
Important Dates to Remember

Important Information from the Office of Student Accounts

The mission of the University of Montevallo’s Office of Student Accounts is to assist Montevallo students and families in understanding their financial obligations related to attendance at the University. For some, the responsibilities of college can be overwhelming. These responsibilities may include bill payment, registration dates and knowing school policies. Please look below for answers to some of our most frequently asked questions.

Where is the Office of Student Accounts located? Our office is located on the second floor of Palmer Hall.

Where can I find out my student’s account balance? Visit the Student Resources webpage at montevallo.edu/student-resources.

1. Log into Self-Service Apps (formerly Banner Self-Service)
2. Click the four squares (at top left)
3. Select “Banner”
4. Select “Student”
5. Select “Student Accounts”
6. Select the one of the student account areas to view (Account Information, Account Summary by Term, Setup Payment Plan, or Tax Notification).

What are my payment options at UM?       

• Make payment in full by the published payment deadline date (one week prior to the start of term)
• Enroll in a payment plan (fall and spring semesters only). Visit our webpage at edu/payment-plan-information for more information about payment plan options currently available at UM.
• If using financial aid, make sure the amounts you have been awarded are adequate to fulfill the balance owed on your account. IF a balance remains after your aid credits, the remaining balance must be paid by the published payment deadline date.

How do I make my payment?

• Online: Through Banner Self-Service you can make a payment on your account, view past web payments, set up a parent/authorized user and save payment information to make it easier to pay the next time. You also have the option of paying with an e-check. Everything is secure and compliant with federal regulations.
• In person: Cash, checks, VISA, MasterCard, Discover and American Express are accepted in person at the Office of Student Accounts window on the second floor of Palmer Hall; 8:30 a.m. to 5 p.m., Monday through Friday.
• The Office of Student Accounts does not accept credit card payments over the phone due to security and privacy reasons.
• Mail checks (please include Student ID number on check) to:
  University of Montevallo
  Office of Student Accounts
  Station 6065
  Montevallo, AL 35115

When are billing statements sent? All students are sent an electronic bill (e-bill) to their University-assigned email address once a month regardless of their account status.

I’m the parent of a student and I pay the bills. Why can’t you talk to me directly about my student’s financial matters? The Federal Educational Rights and Privacy Act (FERPA) requires that we have written permission from the student to disclose any part of the student’s educational records which, by law, is confidential. Information concerning this federal law can be found at montevallo.edu/ferpa-and-records-retention. Your student can establish you as an authorized person by going to the Registrar’s Office on the second floor of Palmer Hall to fill out the release form or by visiting montevallo.edu/record-release-authorization to fill out the form online. Once this form is on file, the Office of Student Accounts will be able to answer your questions regarding your student’s financial matters.

Contact Information:
University of Montevallo
Office of Student Accounts
Station 6065
Montevallo, AL 35115
Phone: 205-665-6065
Fax: 205-665-6078
Email: cashier@montevallo.edu

UMAlert Emergency Contact System

The University of Montevallo utilizes a state-of-the-art, rapid alert system called UMAlert. This system provides members of the UM community with the most advanced rapid communication program currently available for schools.

UMAlert enhances the timeliness of UM’s emergency communications and provides the University with a convenient and effective tool for informing students, faculty and staff of human or natural threats.

Through UMAlert, members of the University community, whether on campus or not, can be notified within moments of an urgent event. Emergency messages can be sent via telephone (landline and cell), voicemail, text messaging and email.

New user accounts are automatically registered twice a month (on the first and third Wednesdays). Students may add parent emails/phone numbers as needed to their UMAlert contact list if they would like their parents to receive the alerts. To log in, go to myschoolcast.com/go/um and use your official UM username and password.

If you have any questions or login issues, or if you have forgotten your login information, please email umalert@montevallo.edu.   

Student Health Services FAQs

Student Health Services (SHS) is an on-campus clinic that provides direct, basic medical care to all registered undergraduate students. Parents often have questions about the services made available by this department. In an attempt to answer these questions, the information requested most frequently is provided below.

Question: Will my student have to pay a fee if they make an appointment? No fees are collected. Tuition and fees cover unlimited visits to SHS. When deemed necessary by SHS staff, a student may be referred to the local supervising physician, Dr. Jonathan Merkle, for further evaluation. Depending on the reason for the referral, this visit may also be covered by UM, or the student’s health insurance may be utilized and a copay may be required. Expenses incurred beyond that provided by the University are the responsibility of the student.

Question: What services are provided in Student Health Services?  SHS provides basic medical care for minor illness and injury, including common colds, urinary tract infections and seasonal allergies. They provide off-campus referrals when students require services that SHS does not have available (such as labs, x-rays, etc.). The department is staffed by a physician’s assistant and a registered nurse. The physician’s assistant, practicing under the direction of the local physician, can write prescriptions for select medications, such as antibiotics. When prescribed, some antibiotics can be purchased in the clinic. Controlled substances (such as medications for ADHD, anxiety and pain) are not available through SHS.

Question: How does my student go about using this service? It is preferred that your student call 205-665-6275 to make an appointment. This cuts down on wait time and exposure to other illnesses. SHS is located on the first floor of Main Hall, east wing.

Question: What about health insurance? If your student is a U.S. resident, he/she can stay on a parent’s plan until the age of 26. This is assuming your employer offers a family plan. If you do not have insurance, your student can go year-round to healthcare.gov or call the Health Insurance Marketplace call center at 1-800-318-2596 to learn more. TTY users should call 1-855-889-4325. No one can be turned away from the Marketplace based on pre-existing conditions — it is guaranteed, and most people will get help paying for premiums or get a free or low-cost plan. When you fill out a Marketplace application, you’ll find out if you qualify for coverage through Medicaid. Medicaid is a combined state and federal program that provides coverage to people with limited income. (CMS Product No. 11805, May 2014)

Question: What are some suggested over-the-counter medications that my student should bring for medical self-care?

• Fever or pain relief: Acetaminophen (Tylenol) or ibuprofen (Motrin, Advil)
• Upset stomach, diarrhea: Tums, Pepto-Bismol, Imodium
• Cold and sinus medication: Dayquil, Nyquil, Sudafed, Mucinex
• Allergy medication, if needed: Claritin, Zyrtec, Allegra, Benadryl
• COPY OF HEALTH INSURANCE CARD
• Prescription medication(s) or inhalers in original containers
• Thermometer
• Basic first aid supplies: Band-Aids, antibiotic ointment, hydrocortisone cream, etc.
• Ace wrap or joint braces, if needed regularly
• For more details, see PDF titled “Taking Care of Yourself in College” on our webpage.

Question: What medical documentation does my student need to turn in before arriving at UM? The “Incoming Student Medical Form” is available on our webpage and must be completed online by the student prior to the first day of class. It is self-completed and requires proof of measles immunity (2 dates of MMR vaccine) uploaded and attached to the form. Even though COVID-19, influenza, Varicella (Chicken Pox), Tetanus, Hepatitis B and Meningitis vaccines are not required, they are strongly recommended. Copies of these vaccine records can also be attached to the form to be added to the student’s confidential electronic medical record. The form also includes a Tuberculosis (TB) Risk Questionnaire. A TB test is not required unless the student is determined to be at risk. If a TB test is needed, the student will be contacted by Health Services.

Visit the Student Health Services webpage for required forms and for more information at montevallo.edu/student-health-services.

Important Dates to Remember

June 19 – Juneteenth (University closed)
June 26 – Final exams for Summer I term courses
July 4 – Independence Day (University closed)
July 6 – Classes begin for Summer II term courses
July 31 – Final exams for Full Summer, Combined, and Summer II term courses/Summer degree conferral date
Aug. 9 – Payment deadline for Fall registration
Aug. 15 – New Student Move-In Day (8 a.m. to noon)
Aug. 16-18 – Returning students move in
Aug. 19 – Classes begin for Fall semester registration
Aug. 19-21 – Drop/Add for Nursing I term registration
Aug. 19-25 – Drop/Add for Fall registration
Aug. 21 – Last day for refund for dropped Nursing I courses
Aug. 25 – Last day for refund for dropped Fall courses
Sept. 7 Labor Day (University closed)
Sept. 14 – Nursing I mid-term
Sept. 18 – Last day for course or semester withdrawal for Nursing I registration
Oct. 4 – Payment deadline for Nursing II term registration
Oct. 8 – Founders’ Day
Oct. 9 – Final examinations for Nursing I courses
Oct. 12 – Fall Break (no classes)
Oct. 13 – Fall term mid-semester week begins
Oct. 13 – Classes begin for Nursing II term registration
Oct. 13-15 – Drop/Add period for Nursing II term registration
Oct. 15 – Last day for refund for dropped Nursing II term courses
Oct. 26 – Last day for course or semester withdrawal for Fall registration
Nov. 2 – Spring and Summer 2027 registration begins for currently enrolled graduate and doctoral students
Nov. 4 – Spring and Summer 2027 registration begins for currently enrolled undergraduate students
Nov. 5 – Nursing II mid-term
Nov. 11 – Veterans Day (University closed)
Nov. 12 – Last day for course or semester withdrawal for Nursing II term registration
Nov. 25 – Halls close at 8 am for Thanksgiving holidays except for Brooke Hall, College Creek Apartments, College View Apartments, Lund Hall and Peck Hall
Nov. 25-27 – Thanksgiving holidays (University closed)
Nov. 29 – Halls reopen at 2 p.m.
Nov. 30 – Classes resume from Thanksgiving holidays
Dec. 3-4 – Classes meet as scheduled. No exams or quizzes (except makeup exams) may be administered, and no other graded assignments may be due.
Dec. 7 – Final examinations for Nursing II term courses
Dec. 7-11 – Final examinations for Fall courses.
Dec. 11 – Halls close (unless graduating) at 5 p.m.
Dec. 11 – Halls close for graduates at 7 p.m.
Dec. 11 – Fall graduation commencement/degree conferral date
Dec. 18 – Winter holidays begin at 5 p.m. (University closed. Will reopen 1/4/27.)