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Canvas

Canvas Instructor FAQs

Please see the answers to instructor related Canvas frequently asked questions below.

When will I be able to access my Canvas course(s)?

Canvas course shells are automatically populated seven (7) weeks prior to the start of a semester. Instructors will be able to access courses six (6) weeks prior to the start of a semester.

Why isn’t my course on Canvas?

If you are assigned to a course as an instructor in Banner, the automatic daily feed to Canvas will add you to the course.  If you are not seeing the course in your Canvas course list, please check with your department to verify the Banner information.

I am no longer the instructor of a course, but Canvas still has me listed, why?

Unfortunately, the daily feed from Banner to Canvas does not remove instructors from a Canvas course.  If you are incorrectly listed as the instructor of a Canvas course, please email the Solution Center, solutioncenter@montevallo.edu to request removal.

How are students added to my Canvas course(s)?

Students will be automatically populated into Canvas courses, two (2) weeks prior to the start of a course.

How can I see how many students are enrolled in the course?

After students have been populated into Canvas courses, Instructors can view the list of people in their course by clicking on the People Tab in the course menu. Even if you have customized your course menu and hidden the People tab from students, you always have access to it as the instructor. See the Guide Who are the People in the course? for more information.

Why can’t my students see my Canvas course?

If you can see your Canvas course but your students can’t, first check to see if the course has been published (How do I publish my course?).

How do I change my notifications?

In Global Navigation, click the Account link, then click the Notifications link. Each notification is set to a default preference. To change a notification for a contact method, locate the notification and click the icon for your preferred delivery type.

Additional information can be found on the Canvas page.

How do I to add/remove a course on my dashboard?

In Global Navigation, click the Courses link, then click the All Courses link. To favorite a course, click the star next to a course. Courses with filled stars show the course is a favorite.

Additional information can be found on the Canvas page.

How can I see my course like a participant?

You need to use “Student View.”  Go to Settings in the left-hand navigation. Then choose the Student View button in the right-hand panel.  For more information see the following Guides:

What is Student View?
How do I access Student View?

How do I add a TA to my course?

TA’s are added to a Canvas course by the Canvas Admin, after the appropriate approval is received.  Please email the request to the Solution Center at solutioncenter@montevallo.edu.

How do I add a External Tool to my Canvas course?

Please see the Canvas Integrations Applications page for information on Canvas LTI requests.

How do I receive training on setting up my Canvas course?

If you are a teacher in need of assistance with Instructional Design, please reach out to the Malone Center for assistance.  The Malone Center can be reached at malonecenter@montevallo.edu or (205) 665-6365.  You may also view their webpage, Malone Center for Excellence in Teaching.


Support for Canvas

For all other technical support needs, please contact the Solution Center at solutioncenter@montevallo.edu or (205) 665-6512.

Resources

Canvas Instructor Support Guides
Canvas Support Community