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Cashier's Office

Important Deadlines


FALL 2020 Payment Deadline is 5:00 p.m. on Monday, August 24, 2020.

Important Information from the Cashier’s Office

Fall 2020 rates are available on the following link

Payment Deadline Reminder: Payment deadline is 5 p.m. the first day of classes for the term enrolled. All aid must be listed as authorized, tuition waivers applied, and any other payments posted prior to the deadlines.  Any account not satisfied by the payment deadline may be withdrawn for non-payment.  You may pay balances on-line or mail payment to Cashier’s Office, Station 6065, Montevallo AL 35115.  Please make sure to state student ID on check or money order. If you have questions or need further assistance in regards to your student account balance, please contact the Cashier’s Office (205-665-6065) or email at

Payment Deadline: Monday, August 24, 2020 by 5 p.m. c.s.t.

E-bills: Your first Fall 2020 e-bill will be sent to your student UM email address mid-July. This will be an e-bill notification. This notification informs you of all payments and charges on your student account for the term specified. You may have a total due balance, a credit balance, or a zero balance. If you have questions in regards to your bill, please contact our Cashier’s Office.

Steps to pay or view Student Account: Log in to your Banner Self Service account, click student, select student account, and choose account detail by term, specify term to view. You may review your charges, pending aid/scholarships, payments here or you may select the pay now button or credit card link on page to make payment. Note: Using Pay Now or Credit Card link is to make a payment directly to student account, NOT to setup payment plan. Payment plan through Nelnet is not offered for summer terms (due to smaller sessions).


Target dates to enroll for the Fall 2020 payment plan are listed below.  The down payment and $40 enrollment fee are due when setting up the payment plan.  Also, please remember to set up your out-of-pocket expenses only.  You may visit for more Fall 2020 payment plan information. If you were previously on payment plan for Spring it does not rollover to Fall. You must re-enroll each semester. There is no payment plan offered for Summer terms. If you are currently registered for any summer terms, you may begin to make payments toward your student account now. All accounts must be paid by first day of each term.

Enrollment Dates Required down
# of Payments Months of Payments
July 1-July 31 0% 4 August-November
August 1-August 27 20% 3 September-November
August 28-September 13 40% 2 October and November

Tuition Waivers: Please note employee and dependent waiver requests are now required for each semester. We encourage all employees and dependents to turn in your tuition waivers to Human Resources as soon as you register for classes.  The deadline for both employee and dependent tuition waivers being submitted to Human Resources by 5 p.m. on Friday, August 14, 2020.

Any waivers received after the payment deadline will be processed as soon as possible, but student accounts could be charged a late payment fee if the account is not satisfied.

Reminder:  All non-covered charges (dependent fees, tickets, parking decals, photo id’s, judicial fines, etc.) must be paid prior to the payment deadline along with the waiver being applied in order to prevent late payment fee.

Off-campus scholarships and governmental payments are applied as the payment or as eligibility information is received.  If you are a recipient of an outside scholarship or 3rd Party Contract (AL GI, Voc Vet, Voc, Rehab, PACT, Employee or Dependent Waivers, etc.) but do not see it applied to your account, please contact the Cashier’s Office. Note: If you are an Alabama PACT recipient, and do not see your PACT benefits applied to your student account. Please submit your letter of eligibility from Alabama PACT to the Cashier’s Office.

Holds: Holds are placed on student accounts with a current or prior term balance and will restrict pre-registration, transcripts, and obtaining grades. Holds will be removed when students account is satisfied.  Remember that a hold on your account preventing timely registration could impact your ability to obtain the classes and class schedule you desire.

Direct Deposit: We encourage students to sign up for Direct Deposit at the Cashier’s Office.  You will need a voided check or a letter from your bank on bank letterhead with your name, account number, and routing number listed.  Once submitted, direct deposit stays active until you give notice to deactivate.  If you close or change your bank account, please go to the Cashier’s Office to update this information or your refunds could be delayed.

Optional Commuter Meal Plans: These can be purchased at the Cashier’s Office.  For informational purposes, the Fall 2020 plans are listed  as “Commuter Medal Plan Option on per term basis”. Optional commuter plans are for one term and expire at the end of the semester. For more information please visit

Want to charge books and supplies at Barnes & Noble? If a student’s aid is greater than their charges, there will be an estimated credit balance.  Students with an estimated credit balance will be eligible to purchase books and supplies at the campus bookstore for Fall 2020 beginning Wednesday, July 15, 2020 – Tuesday, September 1, 2020.

Note: The amount allowed will be capped at the amount of the estimated credit balance, not to exceed $1,000.

We appreciate your review of these important dates and encourage you to call us with any questions.  Have a great summer!

Cashier’s Office – 205-665-6065

Student Aid Office (Financial Aid) – 205-665-6050

Human Resources – 205-665-6055

Housing Office – 205-665-6235