DUO’s self-enrollment process makes it easy to register your phone and install the DUO Mobile application on your smartphone or tablet. First, visit Office 365 log in with your UM credentials, and then follow the steps below.
- Welcome Screen
Click Start setup to begin enrolling your device.
2. Choose your Authenticator (Device)
Select the type of device you would like to enroll and click Continue. A smartphone is recommended for the best experience, but a landline telephone or iOS/Android tablet may also be enrolled.
3. Type your Phone Number
Select your country from the drop-down list and type your phone number. Use the number of your smartphone, landline, or cell phone that you will have with you when you are logging in to a DUO-protected service. If you chose “Landline” in the previous step, complete this screen with your phone extension and skip to step 7.
Verify that you have correctly entered the telephone number, check the box, and click Continue.
*If you are enrolling a tablet, you will not be prompted to enter a telephone number.
4. Choose Platform
Choose your device’s operating system and click Continue.
5. Install DUO Mobile
DUO Mobile is an app that runs on your smartphone and helps you authenticate quickly and easily. Without it you will still be able to log in using a phone call or text message, but for the best experience we recommend that you use DUO Mobile.
Follow the platform-specific instructions on the screen to install DUO Mobile. After installing our app return to the enrollment window and click I have DUO Mobile installed.
6. Activate DUO Mobile
Activating the App links it to your account so you can use it for authentication.
On iPhone, Android, Windows Phone, and BlackBerry 10, activate DUO Mobile by scanning the barcode with the app’s built-in barcode scanner. Follow the platform specific instructions for your device:
The “Continue” button is clickable after you scan the barcode successfully.
Can’t scan the barcode? Click Having problems? We will send you an activation link instead.
7. Configure Automatic Device Options (optional)
You can use Device Options to give your phone a more descriptive name, or you can click Add another device to start the enrollment process again and add a second device.
If this is the device you will use most often with DUO then you may want to enable automatic push requests by changing the When I log in: option and changing the setting from “Ask me to choose an authentication method” to “Automatically send this device a DUO Push” or “Automatically call this device” and click Save. With one of the automatic options enabled DUO automatically sends an authentication request via push notification to the DUO Mobile app on your smartphone or a phone call to your device (depending on your selection).
Your device is ready to approve DUO authentication requests. You will automatically receive a push notification or phone call if you selected either of those earlier. If not, click Send me a Push or Call Me to give it a try. If you selected a push, all you need to do is tap Approve on the DUO login request received on your phone. When you receive a phone call from DUO, the number will always be 334-844-4944, which is the IT Service Desk.