Departments

IS&T is comprised of five departments, making up one team.

Asset Management
Responsible for maintaining the asset management portfolio of physical and soft assets such as computing equipment, software licensing agreements, and maintenance agreements.

Business Support Services
Implements, maintains, and supports the systems that support University administration and operations. These systems include enterprise business software such as Argos, Banner, Cashnet, etc.

Infrastructure & Cybersecurity
Responsible for the University data center, network infrastructure, and cybersecurity. This includes the enterprise firewall, core router, and switches. This unit also provides University internet service, wireless access, VoIP telephony services, Active directory services, and enterprise email.

Project Management & Academic Technologies
Responsible for the planning, execution, and completion of major IT projects. This includes overseeing complex ERP projects and managing technology installations in classrooms, labs, studios, conference rooms, and other academic spaces. Additionally, the department supports the administration of the Learning Management System (Canvas).

Solution Center (Help Desk)
The Solution Center is the frontline “IT Helpdesk” providing technology assistance to faculty, staff, and students. Technology support is provided for university-owned computers, printers, and mobile devices. The Solution Center also provides end-user support for issues with user accounts, email, and connecting to Wi-Fi.