Work Requests Using MaintenanceDirect ^TM

MaintenanceDirect, a product of SchoolDude, inc., is the online work order management system that the Physical Plant uses to document maintenance work orders from request to completion.

 

Using MaintenanceDirect

1. In order to access this system, requestors must go to http://myschoolbuilding.com. 
2. A screen will be displayed that requests an Organization Account Number. Enter 35248877 and click the “Submit Organization” button. (If you have previously visited the MaintenanceDirect website, this screen may not appear.)
3. On the next screen, enter your University of Montevallo email address and click the "Submit" button.  MaintenanceDirect uses your UM e-mail address to identify you in the system.
4. If you are a new user, the system will not find your email address.  Please enter in your last name in the box provided and click the "Submit" button.  Then enter your First Name* and Phone Number* and click the "Submit" button.  If you are an existing user, the system will recognize your email.
5. Choose the Location*, Area (if applicable), and Area/Room Number* of your request (please be very specific in order for the technicians to find your maintenance issue in a timely manner).
6. Select the Problem Type* that best describes your issue.  Please submit one (1) work order per request.  For example, if you have a leaky faucet and a broken window, you would create two (2) work orders.
7. Describe your Problem* with as much detail as possible.
8. Enter the Submittal Password*, which is the same for all users.  The password is falcons.

(*Required Fields)

 

If you have any questions using MaintenanceDirect, you may download the MaintenanceDirect User Manual, email Melissa Harbison, or call 205-665-6130.