The University's Physical Plant provides
residence hall maintenance. All repair
requests must be reported to the Housing
Office at 665-6235 (6235 from an on
campus phone), or log on to
to report your maintenance requests
directly to the Physical Plant. It is important that
you include a complete, specific, accurate
description of the necessary repairs. The
more specific you are, the faster your
repair is likely to be made. Physical
Plant and the HRL staff will appreciate
your patience on repair of non-emergency
items. Emergency situations such as no
lights or electricity, severe leaks, etc.,
should be reported immediately to the HRL
Office. If after 5 pm, you should
contact 665-6155 for assistance. To log
on to the
work order program from SchoolDude
called MaintenanceDirect, please follow
the instructions below. SchoolDude
is a web-based program that allows users
to request work orders from any
As a user, you will have a record of your
requested work orders, receive emails
concerning the work orders, and receive
email notifications when the work orders are
Using MaintenanceDirect (Initial Set-up
In order to access this system,
requestors must go to
A screen will be displayed that requests
an Organization Account Number.
Enter 35248877 and click the
“Submit Organization” button. (If you
have previously visited the
MaintenanceDirect website, this screen
may not appear.)
On the next screen, enter your
University of Montevallo email address
and click the "Submit" button.
MaintenanceDirect uses your UM e-mail
address to identify you in the system.
If you are a new user, the system will
not find your email address. Please
enter in your last name in the box
provided and click the "Submit" button.
Then enter your First Name* and
Phone Number* and click the
"Submit" button. If you are an existing
user, the system will recognize your
Existing Users Begin at Step 5
Choose the Location*, Area
(if applicable), and Area/Room
Number* of your request (please be
very specific in order for the
technicians to find your maintenance
issue in a timely manner).
Select the Problem Type* that
best describes your issue. Please
submit one (1) work order per request.
For example, if you have a leaky faucet
and a broke window, you would create two
(2) work orders.
Describe your Problem* with as
much detail as possible.
Enter the Submittal Password*,
which is the same for all users. The
password is falcons.
If you have any questions using
MaintenanceDirect, you may download the
MaintenanceDirect User Manual, email
Corey Stewart, or call 205-665-6130.
All rooms are sprayed periodically by the
Physical Plant for insect control. If you
have a medical problem which requires
special arrangements, please notify the
HRL Office. Remember: Bugs love it when
you leave empty pizza boxes, drink cans,
dirty clothes, and old garbage in your
room! Please report your pest
control needs immediately to the HRL
responsible for the care and cleanliness
of your own room. You may borrow a vacuum
cleaner by leaving your UM ID Card with
your RA. We encourage you to clean your
room regularly in order to maintain the
Custodians are responsible for routine
cleaning of the hallways, hall bathrooms,
and common areas of the building. They are
not responsible for cleaning the areas if
they have been unreasonable treated
(excessive amounts of trash left in the
halls or common areas; toilets which have
been intentionally stopped up; vomit in
the bathrooms; excessive amount of tracked
in mud, etc.). It is the responsibility of
the residents to keep those areas reasonably
clean by cleaning up after
Dinning Hall & WOW
The Anna Irvin
Dining Hall is conveniently located in the
center of campus. It offers a wide variety
of food options. You can choose an entree,
with or without meat, and vegetables;
order a burger and fries from the grill;
make your own sandwich at the deli; create
your own salad at the salad bar; or enjoy
pizza and pasta from the pizza bar.
All residents, except those who live in
Peck Hall and upperclassmen in the new
Residential College, must purchase a meal plan.
There are four options from which to
choose: 5 meals per week, 10 meals per week, 15 meals per
week, or 19 meals per week.
WOW is a location to get great
in the bottom of the Student Life Center
in Farmer Hall.
The menu includes: Wings, burgers,
salads, wraps, and chicken fingers as
well as homemade baked items. Starbucks is
located next to WOW.
Each residence hall has at least
one laundry room equipped with
washing machines and dryers. These
machines do not require coins to operate
and are for residents’
use only. Do not leave clothes unattended
in the laundry room.
Each undergraduate student is
assigned a UM Post Office Box for
receiving mail. The post office is located
on the first floor in the SUB (Farmer
Hall). You should check your box regularly
since this is where you will receive all
You are encouraged
to use the aluminum can and plain paper
recycling bins in the building. Please
place only appropriate items in these
recycle bins! All other trash should be
placed in the designated trash bins
outside of your building.
Each room is equipped with one telephone
You must provide your own telephone and
telephone service. To
request a land line for your room, you must
contact Abby MacDermott at
am305n@ATT.com or call 1-888-757-6500 for a representative.
Residents are responsible for providing a telephone. Public phones
with local service are available in each residence hall.
Cordless phones: 2.4 megahertz cordless phones will NOT be allowed
on campus. 5.8 and 900 megahertz phones are acceptable
There is no storage available for
personal belongings during times the
University is closed. All personals
items must be removed and taken home and
/or placed in storage off the University
If you or your campus organization would
like to reserve one of the residence hall
common areas or lounges, please contact
the HRL Office. TV rooms are not available
for exclusive meetings.
Each residence hall room is equipped with
cable TV access. This service is provided
by College Cable Service. You must
bring your own cable cord to connect. If you are having cable
problems, call 1-800-472-2054.