Guide to Student Technology Resources
ForUM
ForUM Email
Banner Self Service
Computer Services Help Desk
Computer Services Library Computer Lab
Internet Access in the Residence Halls
Wireless Internet
Network Computer Registration
Blackboard
Viruses
ForUM

ForUM is the University of Montevallo’s online portal. At ForUM, UM
students can register for classes, view grades, access course materials and
more.
- ForUM can be accessed from a link on the main University of Montevallo
web page: www.montevallo.edu.
- Login instructions for ForUM are provided at Orientation, or via the
Computer Services Help Desk.
- Student email (ForUM Email) is accessed inside ForUM
- Banner Self Service is available via the Banner tab in ForUM
ForUM Email

ForUM Email is the University of Montevallo’s student email
system.
- Login instructions for
ForUM Email are provided at Orientation, or via the Computer Services Help Desk.
- ForUM Email is an official
means of communication from the University of Montevallo.
- Students are expected to
check their ForUM Email accounts regularly.
Banner Self Service

Banner Self Service is an online resource that allows students
to register for classes, make payments, update
personal information, view grades, print unofficial transcripts
and much more.
- Banner Self Service is
available from inside ForUM.
- As of August 2008,
student transcripts are not viewable in Banner Self Service.
Computer Services Help Desk

The Help Desk is available to assist students with access to the technology
resources provided by the University, including ForUM EMail, Student Self-Service and Blackboard.
- The Help Desk is located in
Morgan Hall, room 109.
- Our office is open 8:00 a.m. to 5:00 p.m., Monday through Friday.
- We are closed nights,
weekends and holidays. (Phone support is 24/7.)
- You can contact the Help
Desk by:
- Calling 205-665-6520.
Phone support is available 24 hours a day,
7 days a week.
- Emailing helpdesk@montevallo.edu
- Visiting Morgan Hall, room
109.
Computer Services Library Computer Lab

The Computer Services Library Computer Lab is available to all currently
enrolled UM students.
- The Computer Services Library Computer Lab is located in the basement of
Carmichael Library.
- The Computer Services Library Computer Lab closes one half hour before
the Library closes.
- The Library Lab features 58 PCs and 2 Macs.
- Scanners and printers are also available in the lab.
- Software available in the lab includes Microsoft Office (Word, Excel,
PowerPoint, Access and FrontPage), Internet Explorer and various academic
applications as requested by faculty.
- Printing in the lab is provided via a print management system.
Print cards can be purchased on the main floor of the library. Prints
cost $.05 for black & white and $.25 for color per page.
- You are required to scan your UM ID when entering the lab.
Internet Access in the Residence Halls

A single wired Internet connection is available in each residence hall room.
- A properly installed 10/100 Base T Ethernet adapter is necessary to
connect to the Internet via this wired connection. Most modern
computers come with these adapters built-in.
- The use of a hub or switch is required to connect more than one computer
per room to the internet. The use of routers is prohibited as these
devices, when improperly configured, can cause serious network disruptions.
- The Computer Services Help Desk cannot set up or support any
student-owned equipment. If you are having difficulty connecting to
the Internet, you can call the Help Desk for some general tips.
- Wireless Internet is available in three residence halls: Peck, Hanson
and Wallace.
Wireless Internet

Currently, wireless network access is only available in three residence
halls: Peck, Hanson and Wallace.
- Main, Fuller, Lund, Napier, Tutwiler, and Brooke residence halls DO NOT
have wireless access.
- Brooke has a single wireless access point on the top floor Honors
Hall.
- Many students use the wired network connections in their rooms to setup
their own wireless routers. While not prohibited, such ad hoc networks
must be registered with Housing and will not be supported by the University
in any way.
- Most academic and common areas on campus have wireless access.
- Students wishing to access the University's wireless network will need a
computer with an 802.11b, 802.11g or 802.11n compatible wireless adapter.
- The wireless SSID for student access is UMNET.
- WEP (Wireless Encryption Protocol) is not used.
Network Computer Registration

All student computers must be registered online before they can use
the University network.
- Before you can connect your computer to the Internet on campus, you must
complete UM's online student computer registration, NetReg. The NetReg
page will be the only page you can access until you complete the NetReg
form.
- The NetReg web site can be found at
http://netreg.montevallo.edu.
- If you want to use both wired and wireless connections on the same
computer, both will have to be registered.
Blackboard

Blackboard is the University of Montevallo's online classroom support tool.
- The login page for Blackboard can be found at
http://online.montevallo.edu or
via ForUM.
- University of Montevallo faculty use Blackboard to build and manage
web-based content for their classes.
- If you are taking a class that uses Blackboard, your instructor will
provide you with your account information. If you need further
assistance, contact the Computer Services Help Desk.
Viruses

Any computer connected to the University's network must have up-to-date
antivirus protection.
- Computer Services will quarantine any virus-infected computer discovered
on the student network. Such computers will remain quarantined until
the owner can verify that the viruses have been removed.
- Students are responsible for keeping their computers current with
antivirus and operating system updates.
For further information or assistance, the Computer Services Help Desk is
available by telephone at (205) 665-6520 24 hours a day, 7 days a week.
Alternatively, an email can be sent to
helpdesk@montevallo.edu. The Help Desk is located in Morgan 109 and is
staffed Monday - Friday 8:00 am - 5:00 pm for walk in visitors.
Updated October 2008