Alabama's Public Liberal Arts University

Computer Services

Performance Assessment & Sign Off
for Applications Service/Change Request

 

When your request is complete, please fill out this form and press submit at the bottom of the page.  It will go directly to the Applications Manager via email.  If you do not want to complete the assessment, please answer either yes or no to Question 8.

 

Short Description of Request:

Department:

Programmer Assigned to Request:

Name of Person Completing Assessment:

Questions 1-7:
Please rate our performance using the following 5 point scale:
5 = Excellent   4 = Good   3 = Satisfactory   2 = Somewhat Satisfactory   1 = Not Satisfactory

Question 8:
Please use a Y or N as your response.

1. Our professional courtesy to you throughout the process
2. Keeping you informed throughout the process
3. Timeliness of completion according to agreed upon completion date
4. Our ability to resolve the issue to your satisfaction
5. Documentation, if applicable; if not, leave blank
6. Your overall satisfaction with this project
7. Your overall satisfaction with the process
8. I am satisfied that this project is complete: (Yes or No Question)

 

Your comments about this request, if any:

 

 

Updated December 2004